General information Details you have to know prior to arrival

• 45 Tage bis 30 Tage vor Anreise 50 % Stornogebühr
• 30 Tage bis 14 Tage vor Anreise 80 % Stornogebühr
• 14 Tage bis No Show 90 % Stornogebühr

Wir empfehlen den Abschluss einer Reisestornoversicherung (www.europaeische.at) bzw. um Überprüfung, ob bei Ihren Kreditkarten ein Stornoschutz dabei ist bzw. ob Sie über eine Jahres-Reisestorno- und Rücktrittsversicherung verfügen.
Da sich kurzfristig Zimmer zu den Festtagen nicht mehr so leicht verkaufen lassen wie in anderen Saisonzeiten bzw. auch aufgrund der aktuellen Lage ist in dieser Hinsicht Voraussicht und Planung empfehlenswert. Wir versuchen stets so flexibel wie möglich zu sein und Zimmer weiterzuverkaufen bzw. führen eine Warteliste, jedoch haben auch wir einen Planungs- und Vorbereitungsaufwand, den wir bis zu einem gewissen Maß absichern müssen.

Reservations can be canceled free of charge up to 14 days before arrival.

• 14 days to 7 days before arrival 50% cancellation fee
• 7 days to 1 day before arrival 80% cancellation fee
• No Show 100% cancellation fee

In case of early departure, the entire reservation time will be charged.

We recommend you get travel cancellation insurance.

We gladly accept cash (Euro, Kuna, Swiss Francs, ...) as well as credit cards (VISA and MASTERCARD) and the Euro check card (D, A) as means of payment. Please note that our fixed hotel exchange rate (1 euro = 7.60 kuna) is used for conversion. This kuna amount will be charged to your credit card. When the domestic banks recalculate the debited amount, the current foreign exchange rate is used, which does not correspond to our rate. In addition, handling fees are charged from the card companies. As a result, the debited amounts can be up to 5% higher than those shown on the invoice (converted into euros using our fixed hotel exchange rate). The cheapest payment option is in euro cash.

Your reserved room is ready for occupancy from 2 p.m. on the day of arrival. We ask you to vacate your room by 10.30 a.m. on deparutre day. The facilities of the hotel complex (pool, sunbathing area, wellness area) can be used all day on both the day of arrival and the day of departure.

Deviations from program items, price changes, seasonal or weather-related changes or cancellations of in-house events or external services, different opening or closing hours of restaurants and bars are possible. Errors and misprints reserved.

If you have to end your vacation prematurely, you will be invoiced for the total amount of the originally booked stay.

Bringing small dogs is generally allowed.However, please understand that their stay is limited to the room. Their stay is not permitted in the restaurant, on the restaurant terraces, on the sunbathing lawns, in the wellness and pool area, in the gardens or on the beach. In addition, dogs are not allowed to swim on the public beaches or on the Lungomare promenade in Opatija.

The cleaning fee for dogs is EUR 20 per day (without food).

The Miramar is open from March to November. The current season times can be found in the price list.

You can use the internet in the hotel as follows:

Free internet - WiFi in the hotel lobby, library and in every room. General information on the use of WiFi in the hotel for download.

Since May 6, 2009, smoking has been banned in all public buildings in Croatia, including hotels, restaurants and bars. So it is not allowed indoor in the MIRAMAR.

Furthermore outside, the upper, middle restaurant terrace and the winter garden terrace are non-smoking areas outside .
You can of course smoke on all other outdoor terraces and in the open air.