Data privacy statement

We take the protection of your personal data very seriously. We process your personal data in accordance with the statutory data protection regulations as well as this data privacy statement.

The use of our website is generally possible without providing personal information. Insofar as personal data are collected on our site (e.g. name, address or e-mail addresses), then this will be on a voluntary basis wherever possible.

In this data privacy policy by Hotel Miramar it is set out how Hotel Miramar d.o.o, with main office at Ilica 1, HR-10000 Zagreb, collects and processes data related to you when visiting our website . By continuing to use this website, you agree with the processing of your data in accordance with this statement.

You can reach our Data Protection Coordinator at:

Hotel Miramar d.o.o
Attn: Data Protection Coordinator
Ilica 1
HR-10000 Zagreb
Phone: +385-5128-00-00
Email: [email protected]

We process your personal data with the support of processors who assist us in providing our services (e.g., web hosting, email newsletter delivery services).

• GO.WEST Communications GmbH
• Hetzner Online GmbH
• 1&1 Internet SE
• xLab Software Engineering
• Cloudflare, Inc
• CleverReach
• Kognitiv, GASTROdat GmbH, HotelNetSolutions GmbH
• Google / Adobe (Webfont providers)

List to be completed / remove unnecessary ones

These processors are strictly committed to protecting your personal data and are only allowed to process your personal data for the purpose of providing our services.

Your personal data will only be shared with service providers typically associated with business operations, such as banks (in case of transfers to you), tax advisors (if you are listed in our accounting), shipping service providers (in case of deliveries to you), etc.

Individual list

After submitting the contact form, the personal data you entered will be processed by the data controller for the purpose of handling your request based on the consent you provided by submitting the form.

There is no legal or contractual obligation to provide the personal data. The failure to provide the data will only result in your inability to submit your request, and we will not be able to process it.

You have the right to withdraw your consent at any time by sending a written notice, without affecting the lawfulness of the processing based on the consent before the withdrawal.
Further processing of the data, which is compatible with the original processing purpose, will continue on the same legal basis unless you object. In this case, the data will be forwarded to the shipping service provider.

You have the right to object to the use of your personal data for direct marketing purposes at any time by sending a written notice. In the case of such an objection, your personal data will no longer be processed for direct marketing purposes.

By checking the checkbox, you consent to the processing of the personal data you have entered for the purpose of receiving information about offers and news via an email newsletter by the data controller, until you withdraw or object.

There is no legal or contractual obligation to provide the personal data. The lack of consent will only result in you not receiving the email newsletter.

You have the right to withdraw your consent at any time by sending a written notice or by clicking the unsubscribe link in the email newsletter, without affecting the lawfulness of the processing based on the consent before the withdrawal.

You can also object to the use of your personal data for direct marketing purposes in the same way. In the case of such an objection, your personal data will no longer be processed for the purpose of direct marketing in the form of an email newsletter.

This website uses cookies. Cookies make websites user-friendly and more efficient for the user. A cookie is a small text file which serves to store information. When visiting a website, the website can place a cookie on the computer of the website visitor. When the user revisits the website, the website can read the data from the previously stored cookies and thus determine whether the user has already visited the website and which sections of the website the user was particularly interested in.
You can find more information about cookies on Subject Cookies.

Changing the cookie settings

How the web browser handles cookies, which cookies are permitted or rejected, can be determined by the user in the settings in the web browser. Where exactly these settings can be found depends on the respective web browser. Detailed information about this can be found using the help function of the respective web browser.

When the use of cookies is restricted, it may not be possible to use all features of this website in full anymore.

This website processes the following personal data in a log file on the server for the purpose of monitoring technical functionality and enhancing the operational security of the web server, based on the legitimate interest of the data controller (Combined Log Format):

• IP address
• Timestamp
• Accessed content
• Referring page
• Browser identification

These data are stored temporarily for a period of 10 days. Afterward, the data are automatically deleted.

This website uses Google Analytics, a web analytics service provided by Google LLC ("Google"), based on the legitimate interest of analyzing website usage. We have entered into a data processing agreement with Google for this purpose.

When you visit our website, a connection is established to Google’s servers through software, and data is transmitted to Google’s servers, some of which are located in the USA. Google Analytics also uses cookies to store information about website users and to analyze their use of the website.

This website uses the "IP anonymization" feature. As a result, your IP address is shortened and anonymized by Google within European Union member states or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

According to Google, it will use the collected data to evaluate the use of the website, compile reports on website activities, and provide further services related to website usage and internet use.

Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Detailed information on how Google Analytics handles user data can be found in Google’s privacy policy or in Google Analytics' privacy policy.

Disable Google Analytics

You can generally prevent the collection of your user data on our website by enabling the "Do Not Track" feature in your web browser. Our website respects the "Do Not Track" signal sent by your browser to all websites.

You can also prevent the collection of your user data by Google Analytics across all websites by downloading and installing the browser plugin available at the following link.

You have the right to access, correct, delete, and restrict the processing of your personal data.

If the legal basis for processing your personal data is your consent or a contract with you, you also have the right to data portability.

You have the right to withdraw any consent given for the processing of your personal data. The lawfulness of the processing of personal data prior to the withdrawal will not be affected by the withdrawal.

You have the right to object to the processing of your personal data for the purpose of direct marketing. In the event of an objection, your personal data will no longer be processed for direct marketing purposes.

Furthermore, you have the right to file a complaint with the supervisory authority (Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna, [email protected]).