The rooms are ready for occupancy from 14:00. However, you are welcome to come at any time and enjoy the amenities of our complex before then. On the day of departure, we ask you to vacate your room by 10:30 a.m. - you can use the hotel facilities (pool, sunbathing lawn, wellness area) all day.

Bathrobe & slippers are in the room.

Pets are allowed (cleaning fee € 20,- per day without food). We expressly point out that the stay is limited to the room. Dogs are not permitted in the restaurant and bar, on the terraces, on the beach, in the well-tended hotel garden, on the sunbathing lawns or in the wellness area.

We can organize a home visit from your family doctor (for a fee) or we can take you to the doctor's surgery (approx. 10 minutes' walk from the hotel). The visit to the doctor's office is covered by the E-Card (European Health Insurance Card). In Rijeka (approx. 14 km from the hotel) there are 2 hospitals and 1 children's hospital with an emergency room. In public hospitals medical services are covered with E-Card. If you need to see a doctor or go to hospital, please present your EHIC as soon as possible. Due to international agreements, contract doctors and contract hospitals in Croatia are obliged to accept your EHIC and treat you as a national patient. There is a private dental clinic nearby.

Contact reception, they will be happy to organize a rental car for you. A driver's license and credit card are required. The desired rental car will be delivered directly to the hotel by the rental company, and returning it is just as easy - everything is done at the hotel via reception.

We offer transfers for our guests - let us know when you make your room reservation or a few days before your arrival if you need a transfer. The transfer from Matulji train station is free of charge for our guests.

In Opatija you will only find small boutiques and in Rijeka there are 4 shopping centers "RI", "Korso" (both on Korzo - the pedestrian zone in Rijeka), "ZTC" or the Tower Center.

The Hotel Miramar has 2 underground parking decks with different entrances, as well as several outdoor parking spaces. The underground parking space is included in the room rate.

We have the following connections:

• Normal Schuko plug with 230 Volt, 16 Ampere, 4 kW
• Industrial plug with 380 volts, 16 amps, 12 kW

A total of 14 spaces with the plugs.
Please let us know when booking that you are arriving with an electric car.

There is always enough space for 2 to 4 people at the free choice of table. If you would like to dine with your family or in company (more than 4 people), please book in advance so that we can reserve a larger table for you.

Since 2009, smoking has also been banned in all public buildings in Croatia. We are a non-smoking hotel and all our rooms are non-smoking. Smoking is allowed outside on the balcony. The restaurant area is non-smoking, smoking is only permitted on the completely open terraces in the bar area and the small terrace in the tower in the restaurant.

Let us know on arrival or when you make your room reservation what your problem is - allergy, intolerance, intolerance... Our kitchen can then prepare a dinner tailored to your wishes - adapted to your intolerance. For breakfast you can choose from a separate buffet offer - gluten and lactose free. We want to do our best to satisfy you with our cuisine according to your intolerances.

Our guests have free Internet access via wireless LAN in the lobby and in the hotel rooms. There are also 2 PCs in the library for free use of the Internet. In order to allow guests to get away from it all during their vacation, the restaurants and terraces as well as the Habsburgbar and the wellness area with sunbathing lawn and beach are excluded from the in-house Wi-Fi network.

All buildings are connected by an underground passageway. This corridor leads from the room to reception, the restaurant, the wellness area and the garages. Always visible from the elevator exit: reception on the left and the restaurant and wellness area on the right.

Access to our sauna facilities is permitted to persons aged 16 and over.The sauna areas are open daily from 4 p.m. to 8 p.m., or earlier on request, from 11 a.m. on rainy days.Please contact our spa reception if required.

The infrared cabin (next to the panorama sauna on the second floor of the indoor pool) is available individually from 7:00 am to 9:00 pm.

• For therapies & treatments from 09:00 -19:00
• SEAWATER POOL: 06:00 - 21:00
• SOUTHWATER HALL POOL: 06:00 - 21:00
• CARDIO STRENGTH TRAINING ROOM: 07:00 - 21:00.

We have a rocky beach with sun loungers and parasols directly in front of the hotel - use is included in the room price.

A bathing bag with pool towels awaits you in your room. Dirty towels can be exchanged at any time in the spa area.

Around 250 sun loungers are available in the entire area. Everyone can choose their favorite spot, but we cannot guarantee a lounger on the rocky beach for every guest, but all our guests will find a nice place to sunbathe.

We have several options for sunbathing on the hotel grounds:

• on the sunbathing lawn around the seawater pool
• on the lawn by the wellness roof
• on the rocky beach in front of our hotel

Our motto is to make our guests happy! We can organize any surprises, flowers, wine etc. for you. Please contact the reception or reservations department in person, by telephone or by e-mail. Discretion and confidentiality as well as strict compliance with the applicable data protection regulations are a matter of course for us.

You are welcome to hand in laundry for cleaning and ironing in the laundry bag provided with the completed laundry slip at reception. You will find the price list in your wardrobe. We will bring the clean laundry back to your room within 24 hours. The costs will be charged to your room account. Dry cleaning takes approx. 3 days and is organized outside the hotel.

We do not have a hairdressing salon in the hotel, but we are happy to arrange a hairdressing appointment in a hairdressing salon in the city - just a few minutes' walk from the hotel.

Important information on entry / means of payment

The national currency is the Croatian Kuna until 1.1.2023.
We are happy to accept cash (Euro, Kuna) as well as credit cards (VISA and MASTERCARD) and the ATM card (D, A) as means of payment on site. Please note that the conversion rate is fixed for the euro conversion (1 euro = 7.53450 kuna). Your credit card will be charged with this kuna amount. When the amount charged is recalculated by the local banks, the current exchange rate is used, which may still fluctuate. In addition, handling fees will be charged by the various credit card institutions for charges from other EU countries until 1.1.2023. The euro amounts charged may therefore be higher than those shown on the invoice, which are converted into euros at the fixed exchange rate. Please note this information when paying the deposit and your invoice on site. The most cost-effective way to avoid any charges is to pay in EURO cash.

• Breakfast buffet from 7:00 to 11:00.
• A la carte restaurant and terraces (snacks, barbecue, coffee, cakes, ice cream etc.) from 12:00 to 17:00.
• Half-board gourmet dinner: 18:00 to 21:30.
• The Habsburg Bar and the sea terraces are open for you from 8:00 and 24:00.

There are steps and stairs throughout the hotel - including in the connecting corridors, from the garage, to the restaurant and to the pool. There are also only steps down to the Lungomare. Neither our hotel nor the town of Opatija is wheelchair accessible.